Challenge

The AL Copeland team faced challenges in gaining real-time visibility into their facilities and equipment. Tracking work orders, equipment status, and service provider performance across multiple locations was inefficient and lacked transparency.

Strategy

The primary goal was to adopt a single, comprehensive system that could manage equipment, work orders, and vendors while offering real-time operational insights.

Solution

To overcome these challenges, AL Copeland Concepts implemented Ecotrak to:

• Gain real-time visibility into facility operations, work orders, and equipment performance.

• Centralize asset management, work order tracking, and vendor coordination into one system.

• Enhance decision-making by leveraging data on repair vs. replacement costs and total spend by location, equipment type, and manufacturer.

• Improve service provider collaboration with seamless communication and training support.

Results

• Full transparency—AL Copeland knows the status of every work order, the service history of every asset, and the cost of every project in real time.

• Data-driven asset management—Better repair vs. replace decisions and the ability to monitor total spend across locations.

• 30% increase in efficiency, streamlining operations and improving response times.