Live Podcast

Facilities Unfiltered: Debi Kensell and Heather Webb of RFMA

Date: September 28th, 2026

Time: 9:00 AM PT | 12:00 PM ET

Duration: 45 minutes

Join us for the seventh episode of Facilities Unfiltered, a candid conversation series spotlighting the people behind the spaces that power today's most innovative brands.

This time, we're turning the mic toward the organization at the center of the profession. Ecotrak CEO Matt Singer sits down with Debi Kensell, Executive Director and CEO of the Restaurant Facility Management Association, and Heather Webb, Senior Director of Membership, Marketing and Communications, for a conversation about the state of restaurant facilities management from the vantage point of the whole industry.

RFMA exists to equip restaurant facility professionals to advance their careers and their organizations. Debi and Heather have spent years building that community, and they've watched the role of the facilities professional grow from behind the scenes maintenance into a strategic seat at the table. In this session, they share what they hear from members, how the profession is attracting its next generation, and why community is the most underrated asset in facilities.

What You’ll Hear:

How the facilities role has evolved, and where RFMA members say the profession is heading next
The challenges rising to the top across the membership right now
How certification, education, and mentorship are building the next generation of facility leaders
The story behind RFMA Gives and what community really means in this industry
What to expect from the next RFMA annual conference